Thoughtfully chosen. Beautifully lived.

Better water.
A beautiful part
of everyday life.

Whole-home water filtration, personal guidance, and thoughtful service for your North Bay home.

No obligation. Personal guidance for your home.

Healthy Water. Healthy Family.

Sunlit bathroom with natural stone, warm oak, and a view of oak-covered hills

For the moments that make a home.

A glass of water on a sunlit stone kitchen counter

In your kitchen

A glass of water. Your morning coffee. A favorite meal made at home.

A rainfall shower with natural stone and a soft linen towel

In your daily rituals

Thoughtful water treatment for the showers and baths that begin and end your day.

A water carafe and glasses on an oak dining table

Throughout your home

A water plan that considers your household, your spaces, and the way you live.

Our systems

Thoughtfully selected for your home.

We treat the water where it enters your home, then add a dedicated reverse osmosis faucet at the kitchen sink. Every package is sized to your household and your water.

Whole-home filtration and softening system installed by Family First Water in Rancho Cordova
Whole-home

Legacy Premier whole-home filtration

Two tanks do two jobs. Carbon filtration reduces chlorine taste and odor in water serving your showers and taps. The second tank removes the hardness minerals that leave scale on fixtures and spots on glassware.

  • Chlorine removed at every shower, bath, and sink
  • Sized for your household's water use
  • Installed near the main line by a licensed installer
  • 10-year limited warranty
Jay and a client beside a completed whole-home filtration and softening installation
Softening

Water softening for the whole house

Hardness minerals build up inside water heaters, leave crust on faucets, and keep soap from lathering. Softening removes them before they reach your fixtures, helping reduce scale buildup and soap scum throughout the home.

  • Removes the calcium and magnesium behind scale and spotting
  • Protects water heaters, dishwashers, and fixtures
  • Softer-feeling showers and less soap scum
  • Recharges automatically; simple salt care explained before you buy
Legacy RO reverse osmosis system and storage tank installed beneath a kitchen sink
Drinking water

Legacy RO reverse osmosis

Multi-stage reverse osmosis with remineralization, delivered through its own kitchen faucet. Fill a glass, make coffee, and refill your bottle at home instead of hauling cases of water.

  • Dedicated drinking-water faucet included
  • Remineralization for finished-water taste
  • Filters and storage tank fit beneath the sink
  • 5-year limited warranty
Home water main→ Whole-home filtration + softener→ Showers, laundry & household taps
Treated water→ Legacy RO under the sink→ Dedicated kitchen drinking faucet
Homes on sediment-heavy or well water get a prefilter ahead of the treatment tanks. Your quote lists every stage.

Why homeowners choose us

Personal guidance. Care in every detail.

Recommendations based on your water, not a script

We look at your source, your plumbing, and what's bothering you before we size anything, and we explain every piece of the package in plain language.

Licensed North Bay installation

Our Sonoma, Napa, and Marin installs are handled by a licensed local installer who knows the area's plumbing, permits, and water sources.

Warranty coverage in writing

10-year limited warranty on the whole-home system and 5-year on Legacy RO. You'll see the terms before you approve the job.

Care explained before you buy

How to check the salt, when filters need service, and what supplies to plan for. No surprises after installation day.

What our customers say

★★★★★
The consultation was professional and straightforward. The price was competitive with comparable units. The installation was quick and seamless. Jah Mesiah · Google review
★★★★★
Jay was great, and the installer was fast and super knowledgeable! Great price too! Colby Harrington · Google review
★★★★★
Our water was white and filmy when they came to test it. After installing whole-house filters, it's super clean! 10/10 recommend. Isaiah Saldivar · Google review
Read all Family First Water reviews on Google →

Your water in the North Bay

Your water source shapes the treatment plan.

Start with the supplier on your water bill or your private-well report. We review that information alongside your household concerns before recommending equipment.

Sonoma County

Russian River water, treated with chlorine

Santa Rosa, Petaluma, Rohnert Park, Cotati, Windsor, Sonoma, and Novato receive water drawn from the Russian River aquifer through Sonoma Water, blended with local wells in some cities, and disinfected before it reaches you. If taste or odor is a concern, we review your supplier’s report and explain the filtration appropriate for your home.

Marin County

Reservoir water from Mt. Tam and Stafford Lake

San Rafael, Mill Valley, Sausalito, Tiburon, Corte Madera, Larkspur, and the Ross Valley get reservoir water from Marin Water; Novato is served by North Marin Water District. Use your supplier’s water-quality report to understand your supply. We plan whole-home filtration, softening, and kitchen RO around your water and the improvements you want to make.

Private wells

Sebastopol, Healdsburg, Sonoma Valley, and West Marin

Well water isn't disinfected or filtered before it reaches your home, and it varies from one property to the next. We start with a lab analysis, then build the treatment around what's actually in your well: sediment prefilters, iron or hardness treatment, and UV disinfection where it's needed.

Want the official numbers? Every public utility publishes an annual water-quality report. Bring yours to the consultation, or ask us and we'll pull the current report for your city and walk through it with you.

How installation works

A considered process, from first conversation to installation.

Consultation

Call or request a quote. We'll talk through what you've noticed, your water source, and your home's plumbing, by phone or at your house.

System selection & written quote

We size the whole-home system and Legacy RO for your household and send a written installed price for you to review.

Licensed installation

Our North Bay installer sets the equipment near your main line, installs Legacy RO and its faucet under the sink, and checks every connection.

Walkthrough & aftercare

We show you salt care, filter timing, and what to expect. Your warranty paperwork goes in your hands before we leave.

Pricing & payment plans

One installed price for the complete package.

What your quote includes

  • Legacy Premier whole-home filtration and softening
  • Legacy RO reverse osmosis system and the dedicated kitchen faucet
  • Licensed installation, including any sediment prefilter your home needs
  • Written 10-year whole-home and 5-year RO limited warranties
  • A care walkthrough so you know the upkeep before you commit

Pricing depends on your home's size, water source, and installation location, so we quote each home individually rather than posting a one-size price. Ask for the installed price and we'll put it in writing.

Easy payment plans

Payment options available for qualified buyers.

Get your quote and speak with a representative to see if you qualify.

Payment plans are subject to approval and terms.

Get my quote

Service areas

We install across Sonoma, Napa, and Marin counties.

Serving selected communities in Sonoma, Napa, and Marin. Call to confirm service for your address.

Sonoma County

  • Santa Rosa
  • Petaluma
  • Rohnert Park
  • Cotati
  • Windsor
  • Healdsburg
  • Sebastopol
  • Sonoma
  • Glen Ellen
  • Kenwood
  • Penngrove
  • Forestville
  • Cloverdale
  • Bodega Bay

City water and private wells, from the Russian River valley to the Sonoma Valley and the coast.

Napa County

Whole-home filtration and softening with Legacy RO for drinking and cooking water. Call with your city or ZIP code to arrange an appointment.

Explore Napa County service →

Marin County

  • Novato
  • San Rafael
  • Mill Valley
  • Sausalito
  • Tiburon
  • Belvedere
  • Corte Madera
  • Larkspur
  • Greenbrae
  • Kentfield
  • San Anselmo
  • Fairfax
  • Ross
  • Point Reyes Station

Marin Water and North Marin Water District customers, plus well homes in West Marin.

Questions

Your questions, answered.

How much does a whole-home system cost in Sonoma, Napa, or Marin County?

It depends on your home's size, water source, and where the equipment goes, which is why we quote each home individually. Your written quote lists the equipment, installation, faucet, and warranties as one installed price, and easy payment plans are available for qualified buyers.

What does the softener do for my home?

It removes the calcium and magnesium that build scale inside water heaters and dishwashers, leave spots on glasses and shower doors, and keep soap from rinsing clean. Paired with whole-home carbon filtration, it treats the water before it reaches any fixture in the house.

Does the whole-home system remove chlorine from the shower?

Whole-home carbon filtration reduces chlorine before the water reaches your showers and household taps. We explain the selected system’s treatment capabilities and maintenance at your consultation.

Does Legacy RO supply every faucet in the house?

No. Legacy RO serves a dedicated drinking-water faucet at the kitchen sink. The whole-home system handles the rest of the house.

What maintenance does the system need?

The softener needs salt added periodically, and the carbon media and RO filters have service intervals we'll explain before you buy. We show you how to check everything during the walkthrough.

I'm on a well. Can you help?

Yes. Well homes start with a lab water analysis, and we build the treatment around the results: sediment prefilters, hardness or iron treatment, and UV disinfection where needed.

Who does the installation?

A licensed installer based in the North Bay handles every Sonoma, Napa, and Marin install. Family First Water sizes the system, writes the quote, and stays your point of contact before and after.

What's covered by the warranty?

The whole-home system carries a 10-year limited warranty and Legacy RO carries a 5-year limited warranty. You'll receive the written terms with your quote.

Your North Bay water consultation

Better water starts with a conversation.

Tell us about your home to request your water test. We’ll call to discuss your water, confirm availability, and arrange the next step. Prefer to talk now? Call us daily, 9:00 AM–7:00 PM.

Call707-889-3987
Emailinfo@familyfirstwater.com
HoursOpen daily, 9:00 AM–7:00 PM

We’ll only use your details to follow up about your water. Submitting this form requests a call; your appointment is confirmed with our team.

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